Hello,

I'm Bruno Pavelja

a Operations Strategist

based in Zagreb, Croatia.

Portrait

About me

Human-Centered Digital Operations Architect

I'm Bruno, an Operations Strategist & DevOps Engineer with more than a decade in IT. My career started with a passion for technology, evolving through diverse roles up to the Chief Operating Officer at Crionis. My approach intertwines technical know-how with a human-centric leadership style. DevOps has become my focus because it lets me stay close to the technology while still thinking about the people behind it.

What I work on

Operations Strategy

Holistic operations management

OperationsResource ManagementFinancial PlanningCrisis Management

Project Management

Adaptive leadership

AgileStakeholder ManagementResource Planning

DevOps

Efficient solutions for SMBs

CI/CDKubernetesDockerAutomationCloudInfrastructure

Business Strategy & Financial Modeling

Card only text

Financial ModelingBusiness PlansPitch DecksKPIsValuation

A summary of my work

Experience

Key Responsibilities

  • Oversee daily operations and long-term strategic planning for a team of 30, ensuring alignment between business goals and execution
  • Architect and implement internal processes, business frameworks, and financial planning systems that scaled the organization
  • Lead cross-functional projects requiring creative problem-solving and resource optimization in fast-paced agency environment
  • Design comprehensive investment strategy including business plans, go-to-market strategies, financial projections, revenue models, expense forecasting, profitability analysis, valuation scenarios, and KPI frameworks
  • Actively participate in investor meetings and provide strategic counsel throughout fundraising cycles
  • Develop and execute sustainability strategy during company pivot, creating operational and financial scenarios that sustained operations for 2+ years post-major client loss
  • Build and maintain company culture resulting in exceptional employee retention.

Tools

ReactNode.jsPostgreSQLAWSDockerKubernetes

Achievements

Built strong company culture and employee retentionLed company through major strategic transitionArchitected full business strategy for major internal venture

Key Responsibilities

  • Design, build, and maintain scalable, secure, and stable infrastructure for 6+ major projects and numerous smaller engagements
  • Implement Infrastructure as Code using Terraform and Ansible for automated provisioning and configuration management
  • Orchestrate containerized environments using Kubernetes and Docker, ensuring consistent deployments across environments
  • Deploy and support systems across multiple cloud platforms including AWS and Hetzner, adapting infrastructure to project-specific requirements
  • Establish comprehensive monitoring and logging solutions using Grafana, Loki, and Prometheus for proactive issue detection and troubleshooting
  • Build and optimize CI/CD pipelines using GitLab CI and GitHub Actions, tailoring workflows to team-specific needs and deployment patterns
  • Develop and maintain websites and internal business tools, with emphasis on performance optimization and user experience
  • Provide DevOps consulting and technical advisory services, helping clients make informed infrastructure and tooling decisions
  • Optimize web applications for speed and reliability, ensuring responsive performance under high load conditions

Tools

TerraformGitLab CIDockerKubernetesAzureHetznerGrafanaLokiPrometheusHTML/CSSWordPressDecapCMSBashLinuxn8nProxmox

Achievements

Increased uptime from 90% to 99.78%High client satisfaction and retention rateReduced page load times from 7.5 seconds to 1.2 seconds.

Key Responsibilities

  • Co-founded and grew IT agency from ground up, establishing service offerings and market positioning
  • Drive business development by strategically acquiring and managing client relationships, ensuring long-term partnerships
  • Lead web development projects including landing pages, marketing websites, and client-facing digital properties
  • Implement SEO strategies and technical optimizations to enhance client online presence and search visibility
  • Balance dual roles as both business strategist and hands-on developer, ensuring quality delivery while scaling operations
  • Build client solutions using modern web technologies and content management systems

Tools

HTML/CSSWordpress October CMSSEO

Key Responsibilities

  • Oversee operations for 30-person agency, managing both development and marketing departments
  • Lead project management efforts ensuring on-time delivery and quality standards across client engagements
  • Participate in sales negotiations and deal structuring, contributing to revenue generation and client acquisition
  • Develop and implement sales strategies that aligned with company capabilities and market opportunities
  • Coordinate cross-functional teams to deliver integrated solutions combining technical development and marketing initiatives

Tools

Project ManagementTeam LeadershipHub PlannerJiraGitSales Strategy

Key Responsibilities

  • Develop responsive websites ensuring cross-browser compatibility and mobile-first design principles
  • Debug and resolve front-end issues, maintaining code quality and user experience standards
  • Collaborate with international clients, managing communication and technical requirements across time zones
  • Implement modern web standards and best practices in HTML, CSS, and JavaScript development

Tools

HTML/CSSJavascriptResponsive DesignXara DesignSASS

Key Responsibilities

  • Develop and maintain company website using WordPress and custom HTML/CSS implementations
  • Execute SEO optimization strategies to improve search engine rankings and organic traffic
  • Design marketing graphics and visual assets using Photoshop for digital and print campaigns
  • Provide employee training on web tools, content management systems, and digital marketing platforms
  • Deliver IT technical support for company operations, troubleshooting hardware and software issues
  • Manage web infrastructure ensuring uptime, security, and performance for business-critical systems

Tools

WordPressHTML/CSSPhotoshopSEOIT Support

Education

Commerce High School Diploma

High School, Donji Miholjac, Croatia · 2004 – 2008

Four-year program in commerce with a focus on sales, administration, and basic business skills

Let's get in touch

Reach out to me for collaborations, consultations, or just a good conversation.